I don’t understand what needs to be in my site.
The technology is confusing and I don’t know where to start.
My last web guy was flaky. How do I know it won’t happen again?
What do you mean by small business website?
How is this different from what Go D - - - y does?
Are these template sites?
There’s no way to order on your website. What’s up with that?
What is the process?
What do I need to know in order to begin development of my website?
Should I have special knowledge about the Internet for a consultation?
When should I expect my website to be finished?
What do I need to know to make changes to my website?
I can’t imagine needing to change my site. Why would I want to?
When my site is completed, will I have access to it, and will I be able to update it?
Once it’s up and running, how will people find my website?
Will this site help me win more business?
My business is local. Why do I need to worry with search engines?
Are your shopping cart sites “out of the box” open-source software sites?
Can I add additional pages?
I don’t have any images for my site. What do I do?
What is a domain name?
How do I get a domain name?
How do you define a web page?

I don’t understand what needs to be in my site.
A. No problem. We’ll tell you. Your Rapid Results websites come with complimentary marketing help from marketing experts that have helped hundreds of businesses grow.

The technology is confusing and I don’t know where to start.
A. Most of our customers are non-technical. You get answers and guidance (if desired), and are kept informed at all times. And we don’t speak geek! Besides, there really isn’t any technology to worry about. We handle the details and pull it all together for you — from getting your URL (web address) to building your site to teaching you how to use all its nifty features.

My last web guy was flaky. How do I know it won’t happen again?
A. We guarantee your delivery date. How many other web developers offer an On Time or On Us Guarantee? We use a structured process to give you a simplified, stressless experience with no surprises. On time. We keep our promises — and we back it up!

What do you mean by small business website?
A. Smaller businesses are challenged because they have to do more with less. Rapid Results websites save time, money and resources. They deliver a competitive advantage that typically are only within reach of larger business and offer effective solutions to many problems small businesses face:
• More productive web results. Easily update you site for better search engine placement and more visitor traffic. Updates also help bring targeted, quality visitors back. Updates are free.
• Make changes cheaply, accurately and instantly. Updateable sites give smaller business unique opportunities to jump ahead competitively.
• We offer thousands of free or dirt cheap professional stock photos that improve your image. (And it will look like you spent a lot more.)
• Rapid Results customers have a budget-stretching secret weapon that improves web marketing results. We provide web marketing secrets that many other small businesses don’t know about or aren’t using. Learn how to harness the amazing marketing potential of the Internet — without paying a consultant or marketing firm!
• Our sites meet many more small business needs but it all boils down to making life easier, saving time and money and working smarter to make more of the same.

How is this different from what Go D - - - y does?
A. You pay us once and that’s it. They charge you every month. Over the average lifespan of a website, our sites save you at least $1,500. We have no termination fees. You can get e-commerce with us and our price is unbeatable. We provide web marketing help that you can’t get anywhere else. We’re also local, accountable and guarantee delivery dates. We deliver personal service, train you to make updates and serve cappuccino.

Are these template sites?
A. Yes and no. This system is the only way to deliver extreme flexibility and features for a budget price. The updating software is written to work with our layouts. These layouts are how we ensure that your site works well with search engines at all times. Our sites look nothing like yesterday’s stereotypical template sites. We begin with the basic layout and customize it for you. Our graphic designers create distinctive custom site headers that reflect your business and look very professional. With over 1500 layouts to choose from, high-end images and custom graphics, your site will look anything but cookie-cutter.

There’s no way to order on your website. What’s up with that?
A. We have to talk. Really. Most of our customers are non-technical and have questions and concerns. Before we take your money, we find out if we can even help you. We don’t hard-sell or pester you later. To discuss a site, please call. You can email or drop by too. Contact information is plastered throughout this site.

What is the process?
A. Basically, you relax and we work. There are five basic steps in our process:
1. Intake meeting. (phone or in-person) to establish site requirements and cover future steps. You also have options: drink cappuccino, pet the puppy and meet the team.
2. Gather content. Nobody knows your business like you. The fastest and most cost-effective way for your site to be up and running is for you to put this together. We provide ideas, advice and our popular guidebook, making it easy to put together the perfect content. Don’t worry — it’s just a starting point. You can change it all you want after your site launches. Copywriting, custom graphics and content acquisition services are available if you need them.
3. Site design & development. We pull all of the elements and details together and create your entire site. If you’ve arranged for custom graphics or copywriting, you’ll have the opportunity to review and approve them before your site is created. No surprises.
4. Publish. We put your site on the Internet as soon as you say “GO.” Once it’s online, you can begin using your site’s content manager and site statistics immediately.
5. Training/Support. Most people begin working with the content manager intuitively. We personally train you to update and manage your site anyway — just to make sure you are comfortable with all your site’s features.

What do I need to know in order to begin development of my website?
A. Before we start your website project, you should ask yourself — what do you want your site to do for you? For instance, do you want to promote your business, are you prospecting to reach a wider spectrum of clients locally, nationally or world wide? Maybe you need your site to be a customer service tool, or an information portal. Are you going to sell products or services online with it? Once your goals and expectations have been defined, we can start meeting them.

Should I have special knowledge about the Internet for a consultation?
A. Absolutely not. During the initial consultation, you talk, we listen, explain costs, learn about your needs and expectations and inform you of the step by step process and time frame for you to count on.

When should I expect my website to be finished?
A. Not long at all. In fact, we guarantee our delivery dates! The amount of time required to create a site depends on size, complexity and the amount of customization. Most sites usually take about two weeks. Once we understand the scope of your project we will give you a commitment you can count on. Guaranteed.

What do I need to know to make changes to my website?
A. Our system is developed specifically for non-technical people so you never have to worry about deciphering code or fumbling with development tools. You need a computer and a web browser. Updates are done on the Internet with a simple system built into our sites. It looks and works a lot like a word processor. Even though the system is easy, we show you the ropes so you can be a totally confident control freak.

I can’t imagine needing to change my site. Why would I want to?
A. On the Internet, content is King. Content that is fresh and relevant is like the Pied Piper of Success. It attracts search engines and quality site traffic. Adding and refreshing your site’s content is the best way to keep them both coming back. With a Rapid Results website you don’t have to wait around or pay for someone else to help you. Being able to change your site quickly offers many competitive advantages too.

When my site is completed, will I have access to it, and will I be able to update it?
A. Absolutely. We build it, you own it. You control every word. Every image. Every page. Everything. Updating of your site is a breeze and you can give anyone access to make changes if you wish. You do it through the Internet, so you can make changes anytime, from any where. No special software is required.

Once it’s up and running, how will people find my website?
A. If you are still reading this, you are more amazing than we are. This is a great question that deserves an in-depth response. One of the great web marketing myths is, “If you build it they will come.” Nothing could be less true on the Internet. The time to start promoting your site was yesterday, even if it isn’t live on the Internet yet. Rapid Results Online!, our book of web marketing secrets is packed with valuable information to help you promote your site to the right visitors. We may also be able to give you ideas tailored to your individual needs.

Will this site help me win more business?
A. Why wouldn’t it? This is a business-class solution. But here’s a big secret: it’s not the site that determines your success. It’s what you put in it and how you use it. We are the only web company that gives you web marketing secrets that level the playing field. Every site comes with Rapid Results Online! This is our own marketing tips book, filled with tricks of the trade and proven techniques for the Web.

I only work locally. Why do I need to worry with search engines?
A. Local search doesn’t sound important but it really is. If you just ignore it and the issue will probably go away. Unfortunately, certain other things might go away too. Search engines have become THE critical web marketing variable. There is a direct, proportional relationship between your search engine ranking and your market share. Even if your focus is local, it is important that search engines love your site. The better your website ranks with search engines, the more opportunities your website has to capture and convert visitors into customers. We worry about search engine compatibility for you. Rapid Results websites have been designed to help Google, Yahoo and other leading search engines find, index and rank your website’s content favorably. We also submit your site to the major players for you.

Are your shopping cart sites “out of the box” open-source software sites?
A. Ouch. No. Our e-commerce sites are quite easy to update, provide detailed inventory lists by item and by category, have a secure gateway vendor area and a secure password-protected administrative area that give you complete control. The e-commerce portion of your site matches the rest of your site as well.

Can I add additional pages?
A. Of course. You can add as many pages or items to your site as you like, then change them to your heart’s content. If you need to exceed the limit of pages in your package — you can upgrade packages or buy pages individually at any time.

I don’t have any images for my site. What do I do?
A. We have thousands of stock photographs for you. The right images improve your image and help keep visitors from clicking away. Our professional stock photographs are FREE with each site (number of images vary by site level).

What is a domain name?
A. A “domain name” or URL, is your website’s personal identification name on the World Wide Web and the way people reach your site. Usually it ends in a .com/.net/.org/.edu...etc. For example: http://www.yourcompany.com

How do I get a domain name?
A. If you don’t already have a domain name, we can get one for you. The domain name belongs to you, not us.

How do you define a web page?
A. A web page is any page on the Internet that can be accessed using a web browser. Whenever you click any link on a website and are taken to a new screen view you are viewing a different page.